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Terms of warranty

Our mattresses retain exemplary quality and its proper functioning subject to compliance with the previously described terms of use and maintenance.

We provide a 24-month warranty for the mattress from the date of the documented purchase.

All complaints should be reported in our shop, after having downloaded, completed the complaint form and submitted to our address. By filling out a complaint form, the  seller is obliged to immediately notify the...  More

Our mattresses retain exemplary quality and its proper functioning subject to compliance with the previously described terms of use and maintenance.

We provide a 24-month warranty for the mattress from the date of the documented purchase.

All complaints should be reported in our shop, after having downloaded, completed the complaint form and submitted to our address. By filling out a complaint form, the  seller is obliged to immediately notify the manufacturer of the existing fault.

We are obliged to deal with the complaint to  within 14 working days. When irremovable defects of goods, the procedure is as follows:

lowering the price of goods with void the warranty,

replacement of goods with notifying any deviations from the original pattern resulting from changes in technology and manufacturing.

cancellation of the contract.

The complaint does not include:

visible defects when buying a mattress on a discounted price.

damage resulting from improper usage,

damage resulting from modifications mattress made by the buye, or on his behalf,

defects due to improperly selected frame or the lack of it.

Discounted goods. 

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